84
Technical Notes
Problem Solution
Pictures are too dark
(underexposed)
• Flash is off .
• Flash window is blocked.
• Subject is outside range of fl ash.
• Exposure compensation is too low.
• Subject is backlit: select (scene mode) or use fi ll fl ash.
20
18
20
25, 31,
63
20, 28
Pictures are too bright
(overexposed)
Exposure compensation is too high.
25, 31,
63
Randomly-spaced
bright pixels (“noise”)
appear in image
Shutter speed too slow. Noise can be reduced by:
• Using fl ash
• Setting Sensitivity to 50
• Choosing scene mode option with noise reduction
20
65
28, 34
Pictures are smeared Lens is dirty. Clean lens. 79
Colors are unnatural White balance does not match light source. 62
Flash does not fi re
Flash is off . Note that fl ash turns off automatically in
mode
(Time lapse movie excepted) and some scene modes or
when option other than Single or Intvl timer shooting is
selected for Continuous or BSS is on.
20, 26,
35, 63,
65
AF-assist illuminator
does not light
• Off is selected for AF assist option in camera setup menu.
• AF assist illumination turns off automatically in (POR-
TRAIT excepted), , , (NIGHT PORTRAIT excepted), ,
, , and modes.
75
26
Bright specks in pic-
tures taken with fl ash
Flash is refl ecting from particles in air. Turn fl ash off .20
Blur warning is not
displayed
• Off is selected for Blur warning in camera setup menu.
• Blur warning is not displayed in self-timer, , , , , or
mode or when option other than Single is selected for
Continuous or BSS is on.
75
22, 26,
35, 63,
65
No sound when
shutter is released
Sound is not played when Off selected for Sound settings >
Shutter sound, BSS on, option other than Single selected
for Continuous, or or mode is selected.
34, 35,
63, 65,
75
Optical zoom cannot
be used
Optical zoom cannot be used while shooting movies. 35
Digital zoom cannot
be used
Digital zoom is not available when Multi shot 16 is selected
for Continuous.
63
Unexpected results
when fl ash set to
(auto with red-eye
reduction).
In-camera red-eye fi x may, in very rare cases, be applied to
areas not aff ected by red-eye. Set fl ash to (auto) or
(fi ll-fl ash) and try again. Note that red-eye reduction is the
default setting for one-touch portrait, , and modes.
20, 24,
33, 34
Image mode not
available
Image mode cannot be adjusted when Multi shot 16 is
selected for Continuous or “Sports composite” is selected in
scene mode.
34, 63
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